Terms and Conditions
Last Updated: 04-02-2025
Now Camera
Torenlaan 5B, 1402 AT Bussum, Noord Holland, Netherlands
Chamber of Commerce: 95883754
Email: info@nowcamera.com
1. Definitions
In these Terms and Conditions:
- Seller: Now Camera, located at Torenlaan 5B, 1402 AT Bussum, registered with the Dutch Chamber of Commerce under number 95883754.
- Customer: A natural person who uses our webshop and/or mobile app and enters into a distance contract with us.
- Products: Personalized photo packages and other physical products offered through our webshop or mobile app.
2. Applicability
These Terms and Conditions apply to all offers, agreements, and deliveries made by us, unless otherwise agreed in writing. By placing an order, you accept these Terms and Conditions.
3. The Offer
Products are clearly and accurately described on our webshop and in the app. Any obvious mistakes or errors in the offer do not bind us.
4. The Order Process
You can order products via our webshop or the mobile app. Payment is made directly through the available methods, including credit card, iDeal, PayPal, and in-app purchases. Upon completion of payment, you will receive a confirmation email.
5. Prices
All prices include VAT and shipping costs, unless otherwise stated. Any import duties or additional costs for international shipping are your responsibility.
Gift vouchers represent the value paid at the time of purchase and can be redeemed once. No refund or credit will be given if the voucher’s value exceeds the price of the product purchased with it.
6. Delivery
When the last picture of your order is taken, the grouped photos are sent to our printing partner, AsWeShare SAS, for printing. Once printed, they are shipped to your address following the regular delivery times of the French post office, La Poste. Delivery times may vary depending on your destination country.
It is your responsibility to provide a correct and complete shipping address. We are not responsible for failed deliveries due to incorrect or incomplete address details provided by you.
Once the product has been shipped, we are no longer responsible for its delivery or any delays, loss, or damage that may occur during transit. In compliance with our GDPR obligations, all photos are deleted immediately after being printed by our printing partner. As a result, we cannot resend or reproduce lost or damaged orders. Any shipping issues must be addressed directly with La Poste or the relevant postal service in your country.
7. Cancellation and Returns
By accepting these Terms and Conditions, you acknowledge that you waive your right to cancel your purchase. This is because our products (for example, printed photos) are customized items containing your personal content.
8. Warranty and Compliance
We ensure that the products comply with the agreement, the specifications stated in the offer, and the reasonable requirements of quality and usability. Minor deviations in color or print quality may occur and do not entitle you to a replacement or refund.
9. Payment Terms
In the event of failed or reversed payments, we reserve the right to cancel or suspend your order. You are responsible for providing accurate payment and shipping details.
10. Liability
We are not liable for any damage caused by incorrect data input by you. Our liability is limited in all cases to the amount you paid, increased by the deductible amount of the insurance.
11. Usage Conditions
You are prohibited from:
- Using the Now Camera app for illegal purposes.
- Damaging or exploiting the service for commercial purposes.
- Holding us responsible for any damage after using the Now Camera app.
By downloading the Now Camera app, you agree to these conditions.
12. Intellectual Property Rights
All intellectual property rights related to our products and services reside with us. Copying, distributing, or using any materials without our written permission is prohibited.
13. Privacy and Data Protection
We process personal data in accordance with applicable laws and as described in our Privacy Policy
14. Complaints Procedure
If you have any complaints regarding the execution of this agreement, you must submit them to us in a timely manner, providing a full and clear description of the issue.
15. Dispute Resolution
All legal relationships in which we are a party are exclusively governed by Dutch law. Any disputes will be submitted to the competent court in the district where we are established.
16. Amendments to Terms and Conditions
We reserve the right to modify or supplement these Terms and Conditions. The most recent version will always apply to our agreements and is available on our webshop and within our app.